Are you unwell or have had an accident?
When you contact our multilingual professional team;
- First we’ll ask you some questions about your health issue to determine the best doctor, clinic or hospital for the treatment you need.
- We’ll determine your location.
- We’ll arrange transport for you, including ambulance or air ambulance if required.
- We will contact the hospital or doctor who will be providing your treatment, and pass on your medical information so that they can make any preparations necessary.
- If required, we’ll arrange additional translation services to be provided at the clinic or hospital.
- We will keep in contact with you and with your doctor throughout the duration of your treatment, to ensure you receive the best possible service.